Term of service Shopping There are many ways to shop at Sunnyskyshop.com online direct sale center: 1. Online store; 2. Giving a call to our Customer Service Department (852) 3520 2699; 3. Subscribe/fill the fax purchase order form and fax it to (852) 2413 4597. When shopping at Sunnyskyshop.com there is no need for immediate payment, you only need to subscribe your purchase order through the Internet. Our specialist from Sunnyskyshop.com will contact you to confirm your order and arrange delivery/installation of the product of your choice, you can use cash pay when you receive your product/service. If you decide to pick up your product at Sunnyskyshop.com Customer Service Department, you can also pay cash when your pick up your product. If you choice to contact our Customer Service Department, please contact us between Monday to Friday, from 9 a.m. to 7 p.m.; Saturday, from 9 a.m. to 1 p.m. our phone number is (852) 3520 2699. (Hong Kong public holidays are excluded.) Refunds In order to provide the best service and to keep up the satisfaction of our customer, we have formulated a series of sales and refund policy to safeguard your online shopping experience with Sunnyskyshop.com. If you discover the product was damaged while ship/delivery, we will gladly replace the product of your choice immediately. Note:Sunnyskyshop.com do not accept any used or artificially damaged return products. Sunnyskyshop.com management reserves the right to refuse admission/refund and the final decision right. Purchase Confirmation Sunnyskyshop.com will send you a shopping confirmation list when we have confirmed your order. Please preserves the confirmation list as we will need it when we delivery our service to you. Please provide a correct e-mail address when purchase. We will e-mail the confirmation list to the e-mail address that you provide us. After the goods have been send out for delivery, we will inform you by e-mail. Payment Method Cash Payment Regardless your ordering ways, by Telephone, Fax or Internet, you may use cash as payments. Payments will be due when you obtain your product/service. Credit Card Payment Credit Card Payment is temporarily only suitable for online orders. Ways of Delivers Hong Kong postal service express delivery This option is suitable for all Hong Kong’s order (inside Hong Kong only). The express delivery will need one to three workdays to deliver your items. This delivery service fee is HK$ 30. If your payment amount surpasses HK$500 (before tax or delivery fee), Sunnyskyshop.com will pay for this delivery service expense. Regulations of Delivery The date of delivery is estimated according to the stock quantity, payment process and all other process time that is needed. The estimated delivery date does not represent the actual delivery date. We will begin the delivery process as soon as we receive the required payment. If you had ordered any of our products in the weekends or holidays, your order will proceed in the following business day/working day. The working days/ business days are referred as Monday to Friday, excluding Hong Kong public holidays. You may ask any questions related your order (delivery time, payments, etc.) by phone, fax, mail or e-mail, our company’s Customer Service Department will reply you as fast/soon as possible. Pricing Sunnyskyshop.com devotes itself to provide high quality and well-priced products to benefit our customer. We often provide many discounts to benefit our customers. Sunnyskyshop.com retains the right to revise any delivery expense and discount as necessary. Supply Situation Matter Sunnyskyshop.com like to deliver our customer’s selected and purchased items in an as fast as possible manner. The estimated date of delivery does not include weekends or Hong Kong public holidays. Although we love to deliver our products in the shortest time, but the actual delivery time may vary or delays because of supply quantity. If any delays matter predicted, we will immediately contact our customer by telephone or e-mail. Some products or services might receive more welcomes compare to other products/services. Sunnyskyshop.com might have to limit the amount of the quantity of a particular item/product. These limitations will be displayed in the product info. Sunnyskyshop.com reserve all rights to change these limitations as necessary. Others (1) Sunnyskyshop.com is not responsible for any mistyped words on our website. (2) Sunnyskyshop.com reserve all rights to change any of our policy if necessary. (3) Sunnyskyshop.com is supervised and managed under People’s Republic of China Hong Kong Special Administrative Region’s law. (4) Sunnyskyshop.com sales representatives have no right and cannot change any use provision on a sales contract or sales policy.